Shipping Policy

Thank you for shopping with Magic Honey. Below you'll find everything you need to know about how we process and ship your order.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we're experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to weather, carrier delays, or other circumstances outside our control.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.

Shipping Destinations

We currently ship to [insert countries/regions, e.g. "the United States and Canada"]. If your country isn't listed at checkout, unfortunately we're not able to ship there yet — but follow us for updates as we expand.

Address Accuracy

Please double-check your shipping address at checkout. Magic Honey is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [insert support email] — we'll do our best to update it before the order ships, but cannot guarantee changes once an order is in processing.

Damaged or Lost Packages

If your package arrives damaged, or tracking shows it as delivered but you haven't received it, please contact us within 7 days at [insert support email] with your order number and (if applicable) photos of the damage. We'll work with you to resolve it quickly — whether that's a replacement or refund.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us at [insert support email] as soon as possible. Once an order has entered processing or shipped, we're unable to make changes.

Customs, Duties & Taxes (International Orders)

For international orders, Magic Honey is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us

For any shipping questions, reach out to: 📧 Email: MagicHoney@gmal.com 📞 [insert phone number, optional]